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What actually sets our Recruitment Techniques apart?

Clinical trial recruitment has taken a hit during the pandemic, as we discussed earlier on the blog here. Today, we’ll dig into the specifics of what we actually do to help you progress your clinical trial -- even in times of uncertainty.

Here are some of the processes we undertake that set us apart from other clinical trial recruitment companies.

Patient Recruitment: Emphasis on Education.

We approach clinical studies with an education first, recruitment second mindset. In turn, we drive recruitment rates up because we cultivate a pool of knowledgeable, prepared patients who know what to expect, and what they can gain from participating in your trial. This goes a long way in encouraging potential patients to join your study, while increasing the likelihood that they will remain engaged with your research -- lowering your dropout rate from day one.

This approach has been proven to improve outcomes, and help health care to become more efficient and cost-effective.

Matching Patients With Trials

Our platform uses millions of data points gathered from our network of health apps in order to pair patients with trials. What this means in lay terms, is that real people on our team put time and energy into thoughtfully matching patients with your trial. One of these people is our customer success manager, Jodi Nicolli:

“Currently, I’m spending lots of time focused on recruiting and running some clinical trials - this means dedicated time daily to pairing folks with an active clinical trial. We just launched some new exciting software features so I’m doing training.”

What's more -- we're not a CTMS. We offer comprehensive support throughout your trial, and we're specifically optimized to patient recruitment, unlike a traditional CTMS which can only offer bare-bones recruitment assistance.

What sets us apart from a traditional CTMS approach?

Hear from our Customers

Above all, we value the people we work with and the feedback they provide. We prioritize keeping open lines of communication, maintaining clear expectations, and --not to toot our own horns-- helping you surpass your goals.

Recently, we supported the University of Pittsburgh in recruitment for their trial:

“Citruslabs recruitment has been a lifeline to the study in a difficult time. We’ve had a higher hit rate, we believe, from your referrals than any other participant registries we’ve used. It’s allowed us to add more intake visits and even so we are booking well into April already.”

Want to Learn More?

Citrus is a fully integrated recruitment and retention software that fits any clinical trial and simplifies the implementation of patient engagement in your clinical trial. Whether you are already working with CTMS systems or not, Citrus is the perfect add-on to make patient interaction effective.

Since 2015, our team has been hard at work raising awareness of clinical trials across the globe. A Forbes ‘30 Under 30’ company and a graduate of the renowned Techstar program in New York, Citruslabs is at the forefront of patient recruitment and retention technologies. With over 3 million patients now recorded on our databases, our patient recruitment dashboard is fast becoming the most efficient method of trial recruitment.

Now a #1 health app in 17 countries, our Mindmate app is helping to revolutionize the way we think about healthcare. Mindmate “[takes] senior care into the digital age” (Forbes, 2018) by providing people with cognitive decline the essential tools to help them rebuild and maintain strong mental health. Trusted by millions of users, our health community continues to grow as the content available expands to the needs of individuals today.

With more than 200 research sites now using the Citrus platform to screen thousands of patients every month, researchers are now well on their way to finding new treatments for hundreds of different health conditions - something that just would not be possible without a technological solution. Make sure that your clinical trial is in the lucky 12% and turn that luck into guaranteed results with Citrus.

Check out what our customers have to say about us here.


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