Platform & Technology

The infrastructure behind better clinical evidence.

You paid for a clinical study. You should be able to see what’s happening inside it, not wait six months for a PDF that tells you what already happened.

At Citruslabs, we don’t do black-box research. Every brand gets a Research Hub the moment their study launches: live enrollment, identity-verified participants, automated quality checks, and a complete audit trail you can hand to any regulator.

Research built for brands doesn’t look like research adapted for them. This is the difference.

Included with every Citruslabs study:

Dedicated Sponsor Portal
Real-time data access
Automated quality checks
FDA-grade compliance

This is what you see.

Every brand gets a dedicated Sponsor Portal the moment their study launches. Click through the tabs — this is actual platform UI, not a mockup. No other CRO gives you this.

Randomized, placebo-controlled, 8-week decentralized study evaluating the effect of a daily probiotic on digestive comfort outcomes. 120 participants, fully remote, IRB-approved.

How we move faster

Behind every Citruslabs study, our team works alongside a set of internal agents purpose-built to compress the slowest parts of clinical research — recruitment, quality, and reporting. You don’t see them. You see studies that finish in weeks instead of quarters.

Recruitment Agent: Studies hit enrollment in days, not months. Our team spends time on the participants worth talking to, not the funnel that gets them there. (27 days avg. enrollment)

Quality Agent: Our team catches bad data the same day it happens, so what we hand back to your team is data you can trust. (100% data quality score)

Reporting Agent: Sponsor updates and study summaries that used to take a week are ready in minutes, so our team can focus on what the data actually means. (5× faster sponsor reporting)

How a typical 120-participant study moves from kickoff to data lock.

Traditional study: 9–12 months

Citruslabs + Agents: 3–4 months

Fake participants are a real problem. Not for us

Every participant clears document verification, facial matching, and fraud detection before they enter your study. Each check is timestamped and stored in your Research Hub audit log, so you can prove exactly who took part, and how they were screened.

Government ID Scan: Automatic extraction and verification of government-issued identification documents
Facial Biometric Match: AI-powered comparison between ID photo and live selfie with 99.7% accuracy
Liveness Detection: Anti-spoofing technology prevents photo or video replay attacks
Data Extraction: Automated extraction of name, DOB, and document details for seamless onboarding

Everything you need.

Purpose-built tools that replace spreadsheets, emails, and guesswork with real-time data and automated compliance.

FDA-Grade Compliance: 21 CFR Part 11 compliant consent, identity verification, and audit trails built into every study.
Real-Time Dashboards: Live enrollment, retention, quality, and safety metrics — updated as data flows in.
Smart Recruitment: AI-powered matching from our 200K+ volunteer panel. Average enrollment in under 30 days.
Automated Quality Checks: Product photo verification, response validation, and anomaly detection — all automated.
Secure Data Infrastructure: HIPAA-compliant, encrypted, de-identified. Your data is protected at every layer.
Publication-Ready Reports: Statistical analysis, p-values, and formatted reports ready for peer review or FDA submission.

The Honest Comparison

Ask your current CRO for this

Go ahead. Ask them for real-time enrollment data, or a live safety dashboard, or to download your data right now. We'll wait.

Feature	Others	Citruslabs
Study visibility	Monthly PDF reports via email	Real-time portal, always live
Enrollment tracking	Manual spreadsheet updates	Live dashboard with forecasting
Data access	After study completion only	Export anytime, real-time sync
Quality assurance	Manual data cleaning post-hoc	Automated validation at every step
Identity verification	Self-reported, no verification	Document-verified, 100% auditable
Participant consent	Paper forms or basic e-sign	21 CFR Part 11 digital consent
Product photo validation	Not offered	AI-verified compliance photos

300+ Studies completed

100% Data quality score

27 days Avg. enrollment time

0 Safety incidents

Security & Compliance

Built to survive any audit

This isn't a wellness app with a privacy policy. It's clinical research infrastructure — encrypted, logged, and compliant with the regulations that actually matter.

HIPAA Compliant: End-to-end encryption on all participant health data. Strict role-based access. Complete audit trails.
21 CFR Part 11: Digital signatures with timestamps, tamper-proof logs, and versioned records. Actually compliant with FDA electronic records requirements.
IRB Partnerships: Pre-established relationships with leading IRBs. We handle the submissions, amendments, and continuing reviews.
De-identified by Default: All exported data uses sequential subject IDs. No PII ever leaves the platform without explicit, logged authorization.

See the platform in action.

Book a 15-minute walkthrough. We'll show you exactly how your study would run on Citruslabs — with real data, real dashboards, and real compliance tools.