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6 Mistakes to Avoid When Launching a New Supplement Product

Launching a new supplement product feels a bit like navigating through a dense forest. You've got your map (your business plan), your compass (your marketing strategy), and your provisions (your product). But even with all the right tools, it's easy to lose your way. Here are six common pitfalls that can trip you up on your journey to supplement success.

1. Skipping the Science

Especially in the wellness industry, credibility is king. This industry didn’t get a reputation for selling snake oil for nothing! Yet, some brands launch products based on trendy ingredients without solid backing from clinical research. Remember, consumers are savvier than ever and increasingly scrutinize what they put into their bodies. Use clinical research to communicate the efficacy and safety of your product but also to build a trustworthy brand. Think of each study as a building block for your brand's reputation.

2. Underestimating the Importance of Quality Assurance

Quality isn't just a buzzword. Cutting corners on quality assurance can lead to recalls, negative reviews, and, worst of all, harm to your customers. Implement stringent quality checks and opt for certifications that matter to your target audience, such as non-GMO, organic, or GMP (Good Manufacturing Practices). These certifications are a seal of trust that can significantly boost your product's market appeal. More consumers are shopping based on their values. How does your product meet their values? 

3. Failing to Clearly Communicate Benefits

Ever stumble upon a supplement label that reads like an obscure scientific journal? Your customers don't want to decode jargon; they want to understand how your product can benefit them in clear, relatable terms. Use your marketing materials to simplify complex information and highlight how your product addresses specific wellness concerns. This approach will educate your audience and position your brand as approachable, user-friendly, and knowledgeable about the concern they’re trying to address. 

4. Ignoring Your Niche

The supplement market is crowded, and trying to be everything to everyone is a recipe for obscurity. Carve out your niche by focusing on specific demographics or wellness concerns. Tailoring your product and marketing efforts to a particular segment allows for more personalized and effective communication. Additionally, when it’s time to test your supplement in a clinical trial, you’ll already have an ideal standard for the type of person you’d like to recruit for your study.

5. Overlooking Packaging and Branding

First impressions matter. Your product's packaging and branding are often the first things potential customers encounter. They should reflect your brand's ethos and appeal to your target audience's aesthetic preferences. Invest in high-quality, visually appealing packaging that stands out on the shelf and online. Your packaging represents everything you and your brand stand for. After you wrap up a trial with Citruslabs, you can even include the Citruslabs Tested Seal on your packaging! 

6. Neglecting Post-Launch Support

Launching your product is just the beginning. The real journey starts when customers begin to use your supplement. Provide excellent customer service, solicit feedback, and engage with your community through social media and other channels. This ongoing support helps with customer retention and turns your customers into brand advocates who can help spread the word about your supplement.

Avoiding these six pitfalls will help you navigate through the dense forest of launching a new supplement product and blaze a trail that others will want to follow. Remember, the path to success is paved with research, quality, clear communication, niche marketing, compelling branding, and robust post-launch support. Happy trekking!

Need some support with research-backed claims?

We have a DIY approach that you can easily follow if you like e-courses! Sign up for our on-demand Masterclass: How to Conduct Clinical Research and get the claims you need to launch your supplement! 


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