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How Citrus helps you tackle modern problems

Earlier this week, we explored the most common issues facing clinical trials today, both because of the ongoing Covid-19 pandemic and beyond it. Some of the largest barriers to recruitment and retention rates are psychosocial factors, or system level boundaries that limit clinical trial awareness in some areas.

How can we help your study?

Our world leading Citrus platform can help you combat these limitations by providing you with the tools you need to ensure transparent, consistent communication, as well as to organize your research as effectively as possible. We offer research sites the ultimate platform for recruitment, patient engagement, enrollment, and trial management.

Patient engagement in clinical trials is vastly improved when communication is mutually accessible, and patients feel motivated and valued in your research. With this in mind, we improve engagement retention rates by recognizing the individual contributions of patients to a study, instead of letting them feel like just a number.

We also prioritize clarity in our protocol language, to eliminate the potential for unclear expectations as a result of confusing research materials. Finally, we make sure that contributing to your study is as convenient for patients as possible -- because overloading them with visits, conflicting appointment times, and long wait times can all contribute to higher drop out rates.

Helping you to organize your clinical trial also means we outline and prioritize tasks to maximize patient retention, so your staff knows exactly when to reach out to each patient. This in turn frees up your team’s time to focus on engagement, instead of sinking hours into cataloguing data.

Our frictionless communication capabilities will improve not only your patients’ experiences, but will also create transparency and trust towards all of your recruitment sources. Further, we even assist you with patients from each of your recruitment sources, and organize them in one location making it easier to communicate.

Need More Information?

Citrus is a fully integrated recruitment and retention software that fits any clinical trial and simplifies the implementation of patient engagement in your clinical trial. Whether you are already working with CTMS systems or not, Citrus is the perfect add-on to make patient interaction effective.

Since 2015, our team has been hard at work raising awareness of clinical trials across the globe. A Forbes ‘30 Under 30’ company and a graduate of the renowned Techstar program in New York, Citruslabs is at the forefront of patient recruitment and retention technologies. With over 3 million patients now recorded on our databases, our patient recruitment dashboard is fast becoming the most efficient method of trial recruitment.

Now a #1 health app in 17 countries, our Mindmate app is helping to revolutionize the way we think about healthcare. Mindmate “[takes] senior care into the digital age” (Forbes, 2018) by providing people with cognitive decline the essential tools to help them rebuild and maintain strong mental health. Trusted by millions of users, our health community continues to grow as the content available expands to the needs of individuals today.

With more than 200 research sites now using the Citrus platform to screen thousands of patients every month, researchers are now well on their way to finding new treatments for hundreds of different health conditions - something that just would not be possible without a technological solution. Make sure that your clinical trial is in the lucky 12% and turn that luck into guaranteed results with Citrus.

Still a little unsure? Check out what our customers have to say about us here.

And If you’d like to know more about how Citruslabs can help you recruit more effectively, get in touch with our team here.


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