What sets Citruslabs apart from others?

Clinical research is more important now than ever before, with the Covid-19 vaccine development greatly advancing the urgency of clinical collaboration. More people are paying attention to clinical trials and their results than in recent years, but there is also increased nervousness around the clinical process as a result of a seemingly expedited vaccine development. This public hesitance could be dangerous to the future of clinical studies, if clinical trial companies are unable to assuage some of the concerns including those about transparency, and public education.


Citruslabs tackles some of the biggest problems facing clinical trials today, such as faltering recruitment and patient engagement. We also recognize the constantly evolving nature of the clinical realm, and our platform reflects a priority we believe to be constant throughout these changes: patient experience. We emphasize the benefits for both researchers and patients alike that arise from enhanced communication and education efforts, as well as accessibility measures such as an engaging, dynamic patient portal.


What actually makes us different?


As predicted by Worldwide Clinical Trial’s Aman Khera, clinical studies will face unique challenges as we move into 2021. Khera anticipates field-wide introspection in the areas of transparency and accountability, public education, clinical trial diversity, real-world evidence, and digitization. These predictions reflect the public hesitance we’re seeing towards clinical trials now, and align with our goals for what we hope to help clinical research sites achieve this year.


The pandemic has demonstrated the importance of timely data that maintains transparency and integrity, which our platform is uniquely equipped to help you achieve.


Our platform begins by helping you to organize and understand your data, starting with simplifying how sites create and share vital reports. Activity reporting and patient insights are standardized for each trial to save you time by avoiding manual data entries.


Further, in the interest of transparency and open communication, we enable you to collect feedback through automated messages that let you know exactly what patients like and don’t like --whether it’s protocol related, or something personal like the friendliness of staff. We give you the tools to understand your funnel, and discover where in the process patients are dropping out and why.


We’re different because we allow you to spend more time analyzing data, and less time manually collecting it. This makes it easier for you to take part in the kind of clinical introspection Khera’s predicted for 2021, and to improve your patient engagement long term.


Want to learn more?


Citrus is a fully integrated recruitment and retention software that fits any clinical trial and simplifies the implementation of patient engagement in your clinical trial. Whether you are already working with CTMS systems or not, Citrus is the perfect add-on to make patient interaction effective.

Since 2015, our team has been hard at work raising awareness of clinical trials across the globe. A Forbes ‘30 Under 30’ company and a graduate of the renowned Techstar program in New York, Citruslabs is at the forefront of patient recruitment and retention technologies. With over 3 million patients now recorded on our databases, our patient recruitment dashboard is fast becoming the most efficient method of trial recruitment.

Now a #1 health app in 17 countries, our Mindmate app is helping to revolutionize the way we think about healthcare. Mindmate “[takes] senior care into the digital age” (Forbes, 2018) by providing people with cognitive decline the essential tools to help them rebuild and maintain strong mental health. Trusted by millions of users, our health community continues to grow as the content available expands to the needs of individuals today.

With more than 200 research sites now using the Citrus platform to screen thousands of patients every month, researchers are now well on their way to finding new treatments for hundreds of different health conditions - something that just would not be possible without a technological solution. Make sure that your clinical trial is in the lucky 12% and turn that luck into guaranteed results with Citrus.

Still a little unsure? Check out what our customers have to say about us here.

And If you’d like to know more about how Citruslabs can help you recruit more effectively, get in touch with our team here.