• Joanna Thomson

4 ways Citrus can improve your clinical trial strategy

Ditch your spreadsheet with our world-leading patient recruitment software.

Whether it is Alzheimer’s clinical trials or research on depression, every area of clinical research is being deeply affected by COVID-19 today. The fact is: 86% of clinical trials are still failing to meet recruitment targets and clinical trial enrollment remains near impossible; that is why, every year, 15-20% of research sites fail to enroll a single patient! In order to boost patient recruitment, engagement and retention to get through this tough time, research sites must now look for alternatives to traditional clinical protocols and trial metrics; and so, here at Citruslabs, we’ve come up with a digital solution that will help researchers do just that.


A patient recruitment dashboard is your all-in-one solution to tackling this industry-wide issue by keeping the focus of your clinical studies on the patient. Citrus is your new, fully-integrated patient recruitment and retention platform, to help you: improve your current enrollment metrics with less effort, drive deeper communication, and boost effective retention that works.

Further, we ensure research sites are connected to a thoroughly educated and engaged pool of participants with over 3 million patients on record; so, it is no wonder why we have such high patient confidence! Now, we would say that other models are available - but this would be a lie. In fact, unlike that offered by other patient recruitment companies, our easy-to-use platform is the first-of-its-kind for the market; giving researchers a unique insight into their patients’ wants and needs via industry-leading technology. The future of clinical recruitment and retention starts here.


Today, we take a look at 4 ways Citrus can help research sites improve their clinical trial strategy. Check out our breakdown below.



Citrus is easily integratable


The beauty of Citrus is that it functions as not only the central method of recruitment for clinical trials, but also acts as an efficient mode of accessing and keeping track of multiple, exterior sources of recruitment. Citrus allows sites to recruit from multiple sites and sources, ensuring that patients are educated on clinical trials and fit the criteria of the study at hand. With the accessibility of our desktop and mobile applications, all run on easy-to-use interfaces, Citrus maximizes your enrollment goals to their fullest potential.



Citrus guarantees clear researcher-patient communication

Clear and concise communication is actually less common in the clinical research industry than you think - unfortunately, the issue doesn’t begin and end with doctors’ handwriting. According to a recent report published on the US National Library of Medicine website, 75% of the orthopedic surgeons surveyed believed that they communicated satisfactorily with their patients, yet only 21% of the patients reported satisfactory communication with their doctors. While brushing up on your social skills won’t hurt in improving these statistics, research sites should now be looking to more effective modes of communication as well as reevaluating the information they supply to candidates.

Keep connected with Citrus' built-in messaging platform.

Outperforming traditional excel/paper systems, Citrus reduces the staff burden of clinical research by bringing patient interaction directly to the researcher - without the need for awkward telephone introductory interviews. Through our familiar messaging interface, research sites and patients alike can talk 24/7 with communication as easy as sending a text! Never miss a patient interaction again.



Citrus keeps trial costs to a minimum


For research sites on a strict budget, the last thing you’ll want to do is waste time and money trying out various modes of recruitment and retention that just don’t stick. It’s a safe enough bet, for phase 1 clinical trials, to rely on traditional methods of recruitment (such as local clinic databases); but the fact is that these methods just don’t stand up in later stages of research. Today, clinical research recruiters should be looking to build relationships with a variety of patients from a wide-scale of geographical locations to ensure compliance in later trials; and the best way to do this is via established patient recruitment portals like Citrus.


Systematically engage with patients and be assured that each potential study participant is lined up for the next stage of engagement. Our software does all the hard work for you. With an efficient task management system, your work is organised to create a means of easily following up and interacting directly with your patients.



Citrus strengthens patient confidence


You can’t argue with strong accreditation; and this is something that patients everywhere look for when deciding to enroll on a clinical trial. Since 2015, our team has been hard at work raising awareness of clinical trials across the globe. A Forbes ‘30 Under 30’ company and a graduate of the renowned Techstar program in New York, Citruslabs is at the forefront of patient recruitment and retention technologies. With over 3 million patients now recorded on our databases, our patient recruitment dashboard is fast becoming the most efficient method of trial recruitment.


Now a #1 health app in 17 countries, our Mindmate app is helping to revolutionise the way we think about healthcare. Mindmate “[takes] senior care into the digital age” (Forbes, 2018) by providing people with cognitive decline the essential tools to help them rebuild and maintain strong mental health. Trusted by millions of users, our health community continues to grow as the content available expands to the needs of individuals today.


Mindmate continues to be loved by patients everywhere.

With more than 200 research sites now using the Citrus platform to screen thousands of patients every month, researchers are now well on their way to finding new treatments for hundreds of different health conditions - something that just would not be possible without a technological solution. Make sure that your clinical trial is in the lucky 12% and turn that luck into guaranteed results with Citrus.


  • Interested in finding out more? Get in touch with us here, and check out our archives for all our top tips and tricks on running successful clinical trials in today's constantly changing industry.


Still a little unsure? Check out what our customers have to say about us here.


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