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Using Citruslabs for your Patient Recruitment

Earlier this week, we overviewed some of the evidence in favor of using patient recruitment services, today we’ll unpack a little more of what Citruslabs has to offer when you choose us to handle your recruitment.

Tailored Patient Pool

Unlike other patient recruitment companies, we offer you the ability to recruit patients that have already been selected to meet your trial’s specific needs. Using our network of health apps, we allow users to submit data about themselves and their health in order to be matched with future trials. The result is millions of data points that enable our team to assign potential patients to your clinical studies, already knowing they meet certain basic criteria for your specific research needs.

This approach saves you money and time, and helps patients to have a better experience overall by finding suitable trials faster with fewer hoops to jump through.

Informed Patients

We have discussed previously on the blog how important it is to educate patients about the clinical trial process in order to prepare them and enable seamless onboarding. This is also important in empowering patients to advocate for themselves while in your clinical trial, which is a vital aspect of the patient experience and the mutual effectiveness of clinical research.

In addition to collecting information about our patient pool, our health app network also works to educate patients about clinical protocol, and even grant insight into managing their conditions outside of clinical research.

This grants your trial the unique advantage of recruiting patients who already know what to expect from the research process. We’ve highlighted some of the ways this boosts patient engagement and lowers your dropout rate, here on the blog.

Communication with our Customers

Above all, we value the people we work with and the feedback they provide. We prioritize keeping open lines of communication, maintaining clear expectations, and --not to toot our own horns-- helping you surpass your goals.

Recently, we supported the University of Pittsburgh in recruitment for their trial:

“Citruslabs recruitment has been a lifeline to the study in a difficult time. We’ve had a higher hit rate, we believe, from your referrals than any other participant registries we’ve used. It’s allowed us to add more intake visits and even so we are booking well into April already.”

Our focus on communication with customers and patients alike (via. Our patient dashboard’s world-leading two way chat function) is what sets us apart from other clinical trial recruitment companies. This enables us to constantly adapt and change in response to feedback from researchers and patients, in order to make sure our recruitment techniques are up to date with the real life needs of those using them.

Want to learn more?

In addition to reporting clinical trial news and stories from within the patient community, we operate Citrus, a fully integrated recruitment and retention software. Citrus fits any clinical trial and simplifies the implementation of patient engagement in your clinical trial. Whether you are already working with CTMS systems or not, Citrus is the perfect add-on to make patient interaction effective.

Since 2015, our team has been hard at work raising awareness of clinical trials across the globe. A Forbes ‘30 Under 30’ company and a graduate of the renowned Techstar program in New York, Citruslabs is at the forefront of patient recruitment and retention technologies. With over 3 million patients now recorded on our databases, our patient recruitment dashboard is fast becoming the most efficient method of trial recruitment.

Now a #1 health app in 17 countries, our Mindmate app is helping to revolutionize the way we think about healthcare. Mindmate “[takes] senior care into the digital age” (Forbes, 2018) by providing people with the cognitive decline the essential tools to help them rebuild and maintain strong mental health. Trusted by millions of users, our health community continues to grow as the content available expands to the needs of individuals today.

With more than 200 research sites now using the Citrus platform to screen thousands of patients every month, researchers are now well on their way to finding new treatments for hundreds of different health conditions - something that just would not be possible without a technological solution. Make sure that your clinical trial is in the lucky 12% and turn that luck into guaranteed results with Citrus.

Check out what our customers have to say about us here.

And If you’d like to know more about how Citruslabs can help you recruit more effectively, get in touch with our team here.


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