How Citruslabs can improve the diversity of your research

The enrollment of a diverse group of patients enables your research to be more widely applicable, and to improve the safety and overall patient experience of underrepresented groups receiving medical treatment. These populations often lack access to trial opportunities or have received less education about the process of clinical trials.


How can Citruslabs help you access a more diverse patient pool?


Curating a more representative sample begins with targeted and educated referrals, which we accomplish through the use of our health app network. As patients use the apps to get help with their condition, we educate patients on clinical trials while simultaneously picking the perfect candidate for your study based on millions of data points. We have over 25 million patients in our database, far increasing the likelihood that you will have access to patients that best suit your research.


Our patient recruitment software prioritizes education throughout every step of the process, which has proven to be one of the largest roadblocks to minority enrollment in clinical research.


How do we keep patients from all backgrounds enrolled?


Trust in the clinical research process, and in medical professionals themselves, has been known to limit the participation of minority racial and ethnic groups in clinical trials.


To combat this and encourage trust in the patient site relationship, we maintain a commitment to communicating with patients from start to finish. We do this through automated email and SMS campaigns, as well as a patient portal that drives patient engagement, and even lets patients reach you through our seamlessly incorporated two-way chat function.


Our emphasis on communication creates transparency in the research process, and is vital to keeping patients engaged. This practice ensures that all of your patients feel seen and heard, in stark contrast to the days of participants falling through the cracks in ill-equipped clinical trials.


Through educating our database of patients and ensuring communication always remains open, we encourage trust in the research process for participants of all backgrounds.


Need more information?

Citrus is a fully integrated recruitment and retention software that fits any clinical trial and simplifies the implementation of patient engagement in your clinical trial. Whether you are already working with CTMS systems or not, Citrus is the perfect add-on to make patient interaction effective.

Since 2015, our team has been hard at work raising awareness of clinical trials across the globe. A Forbes ‘30 Under 30’ company and a graduate of the renowned Techstar program in New York, Citruslabs is at the forefront of patient recruitment and retention technologies. With over 3 million patients now recorded on our databases, our patient recruitment dashboard is fast becoming the most efficient method of trial recruitment.

Now a #1 health app in 17 countries, our Mindmate app is helping to revolutionize the way we think about healthcare. Mindmate “[takes] senior care into the digital age” (Forbes, 2018) by providing people with cognitive decline the essential tools to help them rebuild and maintain strong mental health. Trusted by millions of users, our health community continues to grow as the content available expands to the needs of individuals today.

With more than 200 research sites now using the Citrus platform to screen thousands of patients every month, researchers are now well on their way to finding new treatments for hundreds of different health conditions - something that just would not be possible without a technological solution. Make sure that your clinical trial is in the lucky 12% and turn that luck into guaranteed results with Citrus.

Still a little unsure? Check out what our customers have to say about us here.

And If you’d like to know more about how Citruslabs can help you recruit more effectively, get in touch with our team here.